(805) 416 0026 | (805) 727 7289

FAQ

General

How to pay directly with your credit card without creating PayPal account

Yes you can pay with your credit card or any other card you have, directly without creating PayPal account, in few steps listed bellow:

  1. Chose one of our products on SERVICE webpage, whatever fits you the best.
  2. Please type in information which are required in the form;  
  3. In the bottom of the form please press add to cart green button;
  4. Now you are on the CART PAGE and the only thing you will need to do is scroll down and press Debit or Credit Card button, as on picture bellow;
  5. When you click this button the table will pop out so you will need to type in required information and press “continue” button;  
  6. After you’ve done that you will get a confirmation email from us.

If you have any trouble with placing the order you can freely contact our customer support via email contact@getasiteplan.com, phone (805) 416 0026 or via chat by clicking on the message icon in the buttom right corner.

 

What is a site plan?

A site plan would simply outline the space that can be found outside the building. It includes driveways, parking lots and cross streets. When designing the site plan, special attention would be paid towards the external dimensions of the building. In addition, the dimensions of your establishment would also be taken into account. All cross streets, driveways, and alleys that can be found in the surrounding area are included in the site plan.

Site Plan Drawing provides important information about the building as well. The information provided about the building from site plan includes total floor area in square feet and the number of floors. The entrances and exits to the building are clearly mentioned in the site plan as well. In other words the site plan is a bird’s eye view of a lot. Site plans show the boundaries and dimensions of the property and the main structures found within the property such as buildings, paths, landscape, swimming pools, etc. A site plan is also called a plot plan.

What is Setbacks?

Setbacks limit are how close you can build to the property boundaries. Setback standards can be obtained from your local zoning office. Setbacks depending on what type of structure is innovated. For example setback requirements for garage may be different from setback requirements for a shed. Setback also depending on location of the property – for urban and rural area is different.

Orders

Can I pay an order if I don’t have PayPal accunt?

Yes you can pay with your credit card or any other card you have, directly without creating PayPal account, in few steps listed bellow:

  1. Chose one of our products on SERVICE webpage, whatever fits you the best.
  2. Please type in information which are required in the form;  
  3. In the bottom of the form please press add to cart green button;
  4. Now you are on the CART PAGE and the only thing you will need to do is scroll down and press Debit or Credit Card button, as on picture bellow;
  5. When you click this button the table will pop out so you will need to type in required information and press “continue” button;  
  6. After you’ve done that you will get a confirmation email from us.

If you have any trouble with placing the order you can freely contact our customer support via email contact@getasiteplan.com, phone (805) 416 0026 or via chat by clicking on the message icon in the buttom right corner.

 

How long until site plan is completed?

Once when you place the order, we will get your site plan back to you within 24 hours, or within 12 hours if you take RUSH order, every day Monday to Friday.

I ordered site plan more than 24h ago and I haven’t received one?

ALL of our standard site plans are delivered within 24 hours to the email address provided at the time of your order. If you did not receive your plan please check your spam folder. If you do not find it still please email support@getasiteplan.com with an alternative email address and your order number so that we can resend the plan.

We guarantee your plan will be accepted with these caveats.

If you require a stamped plan by a surveyor, architect or engineer our plans will NOT be accepted. We are a drafting company and do not stamp or sign plans. Please verify this before placing your order.

If your plan is denied on first attempt please forward us the comments as to why it was denied. We will make necessary adjustments so that you can resubmit. If your SITE PLAN is denied for a second time for any other reason besides requiring a stamp we can either make further adjustments as long as we are within scope or refund your money with a copy of the denial letter.

Technical

Are your site plans stamped?

Get A Site Plan Team does not provide stamped plans. Engineers and Surveyors provide stamped plans. Engineers and Surveyors typically charge more than $1,000 for a stamped site plan. If your local permit department requires a stamped plan contact an Engineer or a Surveyor.

Are site plan files available as a .dwg extention?

PDF files are included with all the site plans. DWG file extension costs an additional $15. DWG file extensions are useful to Engineers and other professionals.

Can I add a new structure that is not currently on the property to my site plan?

Yes, once you select your site plan and enter the site address you will see a dropdown menu that says “Add Non-Existing Feature (Structure):” You will select the number of features you would like to add to the site plan. In the description area you can describe the dimensions of the feature and where you would like it to be placed. Another option is to wait for the initial draft to be sent to you and then sketch the new feature into the draft, then send it back to us to be added.We will work with you to make sure we get the placement just right.Common features added are: Barn, Shed, Fence, Pergola, Covered Patio, Patio, New Home, Addition, Driveway

I need Topography lines (contour lines ) added to my site plan. Can that be added?

Yes, After you select your plan and enter your address there will be an option to “Add Topographical Lines”.  Select the check box and we will add the topography. We use all GIS topography data which is available on 2-5 foot intervals. But if you have any information about topography lines for plot that you need site plan, you can send us, and we can use that for reference.

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